Cant find Activation Code / Password - Where might I find it?

1. The Code, formerly known as the Password, was originally furnished to you via e-mail (or on a real white piece of paper if you purchased the program by mail).  The instructions suggested that you make a file folder in which to store that Code.  Possibly you made such a file and can find the Code in the file cabinet.

2. If you have an existing occurrence of the program that can be opened on some other computer in your office, you can find the Code by clicking on the top line menu item called Registered Owner.  Then click Change Name of Registered Owner. You might also find the Code by clicking either of the top line menu items: Activation Code or About.

3. Your Activation Code must "match" the program for which it is being used.  Each product has a different code.  And each substantial update of a single product has a different code.  The name of the product and its version number are always written on the factory original CD and in the documents furnished at the time of original purchase.
     

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If the three items listed above did not help you locate your password/ activation code, then read on:

You can use our web service to obtain replacement activation codes.  (At the same time you can can also change the licensed name associated with your Legal Math or Child Support program and obtain corresponding new activation codes for those programs.)  There is a $5 fee associated with this service.

Exceptions: 

1. Do not use this process if you are using Windows Vista and you are looking for your code for any version of Legal Math older than Version 2007.  Earlier versions of Legal Math will not work in Windows Vista, and paying to obtain a copy of the number for your older version will not be a good use of your time or money.  An update to Legal Math Version 2007 is available for a reasonably small price from this web site.

2. Do not use this process if you only wanting to change the licensed name associated with your Financial Affidavit program.

3. If you are already licensed for the most recent version of Colorado Child Support or Financial Affidavit, and if you download and install the most recent build of Colorado Child Support or Financial Affidavit (no charge), then you do not need to get a new Activation Code for a changed name if the changed name contains a reasonable portion of the original name.  See Name Change Rules below.  (This self help program feature does not yet apply to the Oklahoma Child Support program or to the Legal Math program, but it will soon be available.)

Name Change Rules: 

In most cases (Colorado Child Support and Financial Affidavit) you will not need to get a new Activation Code if you are changing the licensed name.  In order for these "Rules" to work properly, however, you should first download and install the most recent "build" of whichever program you are wanting to change.  (Download most recent build of Colorado Child Support Version 2008 here.)  (Download most recent build of Financial Affidavit Version 2006 here.)

Read on ...

If the name of your office changes, and you want to change the licensed name as it appears in a program, you can do so using the same Activation Code you already have - provided the new name is "similar" to the original name. A new name is considered to be "similar" if the new name contains a portion of the old name. (This feature does not yet apply to the program known as Legal Math, but it will soon be available.)

Examples of changes that can be made using the same Activation Code:

Douglas & Frankfurter >> Douglas, Frankfurter & Warren.

Douglas & Frankfurter >> Law Office of Felix Frankfurter

Douglas & Black >> Black & Warren.

But Douglas & Black can't be changed to Scalia & Thomas (but who would ever do that?)

In the second example, if Douglas has left the firm, Douglas must purchase a new program, as one license cannot become two.

Click the appropriate button on the program's first screen (the screen with the photograph) to be taken to another screen within the program where you can provide the new name.

After changing the original name, you will need to exit and then re-start the program in order for the changed name to take effect.
 

If, after reading the stuff above, you still think you need to do so, click here to start the process of obtaining a replacement or new activation code.  (Legal Math program and Oklahoma Child Support program customers will need to use this process if they want to get a new code for a new name.)